Can it answer business-specific questions?

Yes. The receptionist is trained on approved business knowledge, not generic guesses.

Can it transfer or escalate?

Yes. Escalation is configured by caller type, urgency, hours, and client preference.

Yes. Messages include structured details, summaries, and routing context.

Front desk

A trained front desk voice for calls, messages, routing, and handoffs.

Call proof

Proof clients can inspect

Approved answers only

Structured messages

Escalation and booking paths

Collect business knowledge and front-desk scripts.

Define routing paths by caller type and urgency.

Connect booking or callback workflows.

Related capabilities stay behind the receptionist until the call proof is working.

Map the script, routing, owner actions, and proof flow for one client account.