Terms of Use

These terms apply to visitors using kovalabs.io and businesses requesting information about Kova Labs services.

Website use

The Kova Labs website is provided for general information about AI receptionists, lead follow-up, booking requests, review workflows, and owner reporting.

No guarantee of results

Examples, descriptions, and workflow ideas are provided for planning purposes. Actual outcomes depend on the customer’s industry, offer, call volume, implementation scope, integrations, data quality, and team follow-through.

Service scope

Any services provided by Kova Labs are governed by the written proposal, agreement, or statement of work approved by the customer. Website copy does not create a separate service commitment.

Customer responsibilities

Customers are responsible for providing accurate business information, approved scripts, escalation rules, compliance requirements, permissions, and access needed to configure their AI receptionist safely.

SMS messaging

By submitting a form with SMS consent, you agree to receive SMS messages from Kova Labs related to your inquiry, demo, appointments, follow-up, service updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Kova Labs does not sell, rent, or share SMS opt-in consent or phone numbers with third parties for marketing purposes.

Intellectual property

The Kova Labs name, website content, design elements, and service descriptions may not be copied, resold, or republished without written permission.

Contact

Questions about these terms can be sent to hello@kovalabs.io.